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The game won't fully open or run, I've tried to run it through steam and Ubisoft connect. I have windows 10 and everything is up to date.
The game won't fully open or run, I've tried to run it through steam and Ubisoft connect. I have windows 10 and everything is up to date.
Hello @death2bbinks,
Sorry to hear that you are unable to start your game.
Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.
Many thanks and if you have any additional questions, please let us know.
Hello @death2bbinks,
Thank you for the update and I'm sorry to hear that you are still experiencing this issue. Can you please provide us with your full PC specs, so we can have a look? Many thanks!
Thanks for getting back to us @death2bbinks , by those specs you should certainly be above the minimum.
It'd be beneficial for us to see more information on your PC.
Could you please open a case on our Support Site and attach your DxDiag and MSinfo system files?
We can then take a closer look for what else may be causing issues.
You're also welcome to reach us directly via Facebook / Twitter DM.
Thank you!
No problem at all, we'll continue to look at your system in more detail there @death2bbinks , hopefully we get to the bottom of it soon!
Thank you!