Original Post — Direct link
over 5 years ago - /u/TheStevieT - Direct link

Hi! Are you able to reproduce this issue consistently? Additionally, have you submitted feedback for this issue?

over 5 years ago - /u/TheStevieT - Direct link

Originally posted by Jaydragon978

My island has been invisible for almost 2 weeks now, I am unable to change my island, or go to my island settings, you get the phone but it is useless as everything is invisible and you can't place down buildings, I have yet to get any feedback from you guys until now.

Have you reported the issue in game? If so we'd be able to grab your logs and find out more information. We're having a hard time reproducing the issue.

over 5 years ago - /u/TheStevieT - Direct link

Originally posted by Jaydragon978

Yes I have.

Great, I'll send you a direct message to gather more info and we'll take a look at your report.