over 5 years ago - /u/MrPopoTFS - Direct link

Experiencing an issue? Help us resolve it by providing the information requested below in the comments.

 

When reporting issues please include:

  • Description of the issue

  • Account Name (optional)

  • Platform

  • Link to video or images

  • Include details on when this issue started happening

  • Any additional details, such as how to reproduce it.

 

Also, remember to report any issues in-game using the Feedback button.

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  • While in-game, open the Options menu

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Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!

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over 5 years ago - /u/MrPopoTFS - Direct link

Originally posted by TinDragon

  • Description: Using a charge fragment does not properly reduce the cooldown of a TEDDY.

  • Platform: PC

  • Video: Will need to provide later, do not have one currently.

  • Issue began with 8.40

  • How to reproduce: Use TEDDY, pick up fragment, and use TEDDY again. Cooldown will remain at 1 minute with fragment.

Thanks a bunch for the details and following the format. Very helpful information!!!

I've escalated this over to our QA team for investigation.

over 5 years ago - /u/MrPopoTFS - Direct link

Originally posted by [deleted]

[deleted]

Appreciate the info! Sending this off for further investigation.

over 5 years ago - /u/iFlak - Direct link

Originally posted by cherrybomb0388

Bio Energy Source is still not working all the time.

CherryBomb388

PS4

Been doing a lot of PWO missions, mainly stonewood ssds. about half the time energy use doesn't give me shields. Not on Ability casts or on melee heavy attacks or nature affliction. I am playing an Overtaker Hiro build, so I am spamming Kunai storm, and getting no shields, so it's super noticable. This happened several times last night.

Thank you for the detailed report

over 5 years ago - /u/iFlak - Direct link

Originally posted by Akert

  • When completing a "SSD", the dome shrinks, and locks you out from tearing down your buildings (i got around it by blocking spawn and respawning outside dome)
  • Hi, im Akert
  • Playstation 4
  • No video/pictures
  • Launch?
  • Finish "SSD" 10

Thank you for the detail, we'll take a look.

over 5 years ago - /u/iFlak - Direct link

Originally posted by cooldudeman007

Hero Recruitment Vouchers have disappeared from inventory. I’m personally missing 3.

PC

Since 8.40

Thank you

over 5 years ago - /u/iFlak - Direct link

Originally posted by reavbhdzsaq

Emote sound bug PS4

What is happening?

over 5 years ago - /u/iFlak - Direct link

Originally posted by [deleted]

[deleted]

We're aware of this and checking into it.

over 5 years ago - /u/iFlak - Direct link

Originally posted by reavbhdzsaq

That's has been for a long and no one fixed this happens when Im in game thanks!

Thank you!

over 5 years ago - /u/iFlak - Direct link

Originally posted by reavbhdzsaq

Is like someone spamming emoticon non-stop

One more thing, is this in game, or in the lobby?

over 5 years ago - /u/iFlak - Direct link

Originally posted by cherrybomb0388

Thanks for the tip, I will try that. It doesn't happen but maybe 25% of the time it feels like, but it's really frustrating since it's really noticable.

We have been unable to reproduce this, if you have a video, it might help. Thank you!

over 5 years ago - /u/Magyst - Direct link

Originally posted by Xxchubbychanxx

Description of the issue: Cannot revive if you die placing a trap.

Account Name: STW Nujin

Platform: PC

Link to video or images: N/A

Include details on when this issue started happening: First discovered in Patch 8.40.1 (24/04/2019)

Any additional details, such as how to reproduce it: I was placing a trap before I was knocked down. I was stuck placing a trap (red outline show --> I can't place the trap because I'm knocked). This meant that I couldn't select the "Revive here" or "Revive at spawn" options because I was stuck placing a trap. Normally this wouldn't be an issue if a teammate came along and picked you up but for whatever reason no one joined my public lobby in a PL100 Evacuate the Shelter mission. I couldn't revive until the full 30 seconds was up and I almost lost the match, if not for my 3 defenders and my crude trap tunnels. Please fix ASAP. Thank you for your time.

Awesome, thank you for letting us know! I'll escalate this within the team to see if we can get this to happen on our end.

over 5 years ago - /u/Magyst - Direct link

Originally posted by nervous_toast

-Trying to place base (in storm shields at least, haven’t tested missions) doesn’t work unless you switch to another building piece and back to base on controller (possibly keyboard and mouse as well).

-PC

-8.40.1 (probably earlier)

-Pull our building menu and switch to base. You will be unable to place it unless you swap to another building piece and back to base.

Awesome, thank you for writing this up Toast. I'll have the Hero team take a look.

over 5 years ago - /u/Magyst - Direct link

Originally posted by reavbhdzsaq

Description - underground map bug This happens in 8.20 Cansole -ps4 https://youtu.be/UoBC_s9NDE8

Thank you for letting us know!