Original Post — Direct link
over 1 year ago - /u/FreightTrainUSA - Direct link

Originally posted by FORTNITE-STW--

I talked to Epic support actually Today about the issue and said many people are posting about it and reporting the matter, they told me they haven't gotten any reports and said quit wasting their time lmao

The player support team isnt somewhere to report bugs, they are unable to help in that regard. I've posted in other threads at various times and have acknowledge that these reports have been seen since coming back from holiday break.

They have been shared with the team and beyond that, its all i can really do. The team is aware and looking into what can be done. But to put things into perspective, these issues dont just magically get fixed. Epic was on holiday for 2 weeks with some team members taking additional time off. We're getting fully back into the swing of things but still need to also finalize work on the upcoming update, v23.20

What im getting at is all this takes time, our QA team needs to repro, devs need to look into the tickets, engineers/devs need to dig into causes and make changes, then test, and rinse and repeat till things look like they are in a better spot all while making sure patches and updates are still rolling out. None of what im saying here is an excuse by any means, but just information to explain how and why things take time to resolve.