[2020] Players Temporarily Unable to Login - Database Work

Originally posted by kulvard

Same pattern that has been bludgeoning us today is starting to play out again, so folks are definitely seeing long waiting room times atm.

We have a "not wonderful but should keep the game alive" mitigation. We disabled Squads mode globally. We enabled Duos in regions where Duos was disabled.

Basically there is a 0/12/72 ratio of strain on one of our databases from Solo/Duo/Squads respectively.

This is a temporary mitigation to keep things alive. We know it's a hard tradeoff, but we ultimately want to keep people able to play the game at all. In parallel with all of this we are aggressively working toward client-side optimizations we can roll out ASAP.

Originally posted by kulvard

Login Queues are almost totally drained again. If you have an obscenely long wait time atm, please try re-launching your client. (Edit - they are on their way to being totally drained. May still take 15-30 minutes to be totally drained, sorry for jumping the gun)

Originally posted by kulvard

Sorry - more recent updates are a bit further down.

We basically had services fall back over around 3:41 EDT and login queue is extremely long atm while we work to get everything running again. Hope to be letting folks in at a faster rate very shortly.