[2020] Controller on PC Bug: when input changes to controller, cursor/mouse is still visible and active

It would be nice for this to get entered as a real, legitimate bug. I don't know what Epic's deal is with this bug, but it's been pretty widely reported and hasn't popped up on to Trello.

Summary: since the 13.20 release, at various points during the game, the mouse cursor pops back up, causing issues such as input lag, lack of aim assist, loss of control, and inability to use the controller without clicking the mouse.

• Video showcasing the bug (not mine): https://www.youtube.com/watch?v=FNBJlrVDSGI&feature=emb_logo
• The most common instance of the cursor/mouse reactivating/appearing is when you either go into the start menu or your inventory.
• Intermittently, the mouse often appears during regular gameplay. Sometimes you can keep playing, other times the controller input just locks up.
• For some, the mouse just never goes away when the input changes to controller.
• It does not seem to matter what gamepad you're playing with. I use a DS4, but Xbox controller users have reported the same issue.

Troubleshooting: I have a 25 email thread with support at Epic and these have been their recommendations, none of which fix the bug.

• Reset ingame settings on their end
• Delete WebCache and Epic Games folder in %localappdata%
• Unplug my mouse (lol, also it did not work)
• Flush DNS and release/renew via command prompt.
• /u/yeetmaster8008 posted a workaround that requires two monitors: https://www.reddit.com/r/FortniteCompetitive/comments/hl0j5w/fix_to_controller_on_pc_inventory_and_mouse/

Others experiencing the issue: there are a bunch of tweets about it, but here are some specific links to others having some or all of the issues described above.

• "Whenever I log on to play, my cursor is still there, even though I have connected my controller to my pc. Is this a bug?"  https://www.reddit.com/r/FortNiteBR/comments/hm0te6/mouse_is_showing_in_pc_with_controller_plugged_in/
• "so i play controller on PC and there is this really annoying glitch where it keeps swapping inputs between mouse and controller when ever i do certain stuff in my game" https://www.reddit.com/r/FortNiteBR/comments/hlsxhh/fortnite_bug_controller_on_pc_input_glitch/
• "Whenever I open my inventory or the menu, my mouse cursor appears. When I go back to my game, the mouse cursor does not go away" https://www.reddit.com/r/FortNiteBR/comments/hlpapx/mouse_cursor_showing_when_using_controller_on_pc/
• "If i tried moving the mouse the cursor disappears but when i play back with my controller it reappears specially when i open my inventory." https://www.reddit.com/r/FortNiteBR/comments/hlgu1b/i_cant_get_rid_of_the_mouse_cursor_and_i_play/
• "I play controller on PC and after the most recent update my game keeps switching back and forth between controller and keyboard and mouse without me touching the mouse or keyboard "  https://www.reddit.com/r/FortNiteBR/comments/hlcvvv/pc_recognizing_controller_as_mouse/
•  "when i connect my controller to my pc for fortnite my mouse keeps showing up"  https://www.reddit.com/r/FortNiteBR/comments/hl761f/when_i_connect_my_controller_to_my_pc_for/
• "Input method broken"  https://www.reddit.com/r/FortNiteBR/comments/hl4zc2/input_method_broken/
• "With controller on PC going to main menu with start, the controller keys flash on and off (like press A, X etc). It's like it's rapidly switching between the controller being on and off or controller and keyb mapping. Can not select anything in menu with controller have to use mouse. "  https://www.reddit.com/r/FortNiteBR/comments/hklrti/bugglitch_with_controller_on_pc/
•  " I play controller on pc but after sometime, the mouse cursor just randomly appears on my screen "  https://www.reddit.com/r/FortNiteBR/comments/hkdfkv/cursor_bug/
• "For some reason, the cursor now stays on the screen while the controller is plugged in, and it’s main focus seems to be keyboard and mouse only when I go into the map and my inventory. " https://www.reddit.com/r/FortNiteBR/comments/hk9e17/recent_controller_on_pc_bug/
• "Every time I open my inventory on PC controller I cannot select anything until I hit at least one button. "  https://www.reddit.com/r/FortNiteBR/comments/hk7for/inventory_management_bug_on_controller/
• "Whenever I’m in a game and do certain functions it auto switches to keyboard and mouse controls. "  https://www.reddit.com/r/FortNiteBR/comments/hk6vw9/controller_on_pc/
• "There is a bug in PC that makes apeear the mouse cursor while you are playing with controller. It's annoying because it is impossible to order your guns in the inventory. " https://www.reddit.com/r/FortNiteBR/comments/hjzgkt/mouse_cursor_appears_while_playing_with_controller/
• "My Mouse arrow shows up in game when using controller on PC."  https://www.reddit.com/r/FortNiteBR/comments/hjlkyn/my_mouse_arrow_shows_up_in_game_when_using/
• "If you are using controller on pc it keeps switching to keyboard input and there’s no aim assist due to that. "  https://www.reddit.com/r/FortNiteBR/comments/hjgc2n/bug/