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After the update the game does not open anymore, everything is updated (drivers).. has anyone had the same error and managed to fix it? Every time we have a massive update, Epic finds a way to ruin everything

erro

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almost 2 years ago - /u/MagmaReef - Direct link

Can you try the troubleshooting steps here? https://byfron.com/support

almost 2 years ago - /u/MagmaReef - Direct link

Originally posted by hornbook1776

So my question is, has this potential fix already been deployed? Because if it has, it hasn't been fixed. I went from having the "irrecoverable error" to this.

Now if I click cancel on that box the game just shuts down. If I click OK the game says it is running but not responding (although I can't actually see it running) and I have to end program with task manager.

I do have KB4534310 installed and up to date. screen cap

Yes, our client patch that went out this morning fixed a few bugs. Apparently not all and I'm sorry to hear that it didn't fix yours. If you can run the triage tool here, that will hopefully upload the crash dump so that we can figure out what else might be wrong and fix it as soon as possible.

almost 2 years ago - /u/MagmaReef - Direct link

Originally posted by other_natural_flavor

Hi, Windows user here. It seems as though, based on Twitter comments I’m reading, there are many players still being affected by issues with Hyperion. Is the fix Byfron is referencing above the contact form on their website the one that Epic released? I’m not clear which company released the fix. If Byfron is working on something independently, I’ll hang tight. Otherwise, I’ll submit whatever data I can to them so they can get this sorted.

Really sorry you guys are going through so many issues with this update. I’m somewhat worried the result will simply be ending support for Windows 7 altogether if Byfron isn’t able to find a solution quickly.

Hyperion is applied to Fortnite during the build stage. We ask folks who are having Hyperion-related crashes (such as the ones mentioned in this thread) to submit their crashes to Byfron so that Byfron can find and fix any bugs, then we at Epic will generate a new Fortnite build that contains those fixes.

The build we shipped today was supposed to have resolved the two known bugs on their support site. If it didn't, obviously there are more bugs and both parties will work toward finding and fixing anything else impacting players.