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What device are you on and if you dont mind what is your ingame name?
Hi,
I'm on Android - Google Pixel 2 XL. My Epic name is Kawser123. I made this account on PS4 so I've always logged into my PS4 account on mobile via the Playstation logo.
Are you able to log in any other way if you use this workaround? login to epicgames.com using your PlayStation account. That will force you to upgrade your account. You will then have to use email and password as a login option
Hey there!
We believe we were able to resolve this issue today, April 4 at 2 PM ET. Please let us know if you're still experiencing this issue.
Also, we recommend that if you turned off 2FA on your account to work around this issue that you re-enable it. You can find all the steps to do that here.