Original Post — Direct link

"The following items were removed from your account because you requested a refund" and then it listed items that my friend bought unbeknownced by me, so I was fine with it and said, "Oh well, i'll use the cash somewhere else then." and I went to spend it, but it didn't seem to add the money back to my account for some reason. (ps. I am playing on the Xbox Series X)

External link →
about 3 years ago - /u/CatBlips_Epic - Direct link

Hey u/Sasakimadi! Sounds like the refund should have come from Microsoft so I would suggest reaching out to their support to see if they can look into it for you. Hope it all works out!