almost 5 years ago - /u/FreightTrainUSA - Direct link

Hey All,

Experiencing an issue on Switch or Mobile? Help us resolve it by providing the information requested below in the comments. This thread will be updated with any additional threads and important links through this current patch.

Trello Issues fixed:

Known Issues:

Other Links:

When reporting issues please include:

  • Description of the issue
  • Account Name (optional)
  • Device
  • Link to video or images
  • Include details on when this issue started happening
  • Any additional details, such as how to reproduce it.

Also, remember to report any issues in-game using the Feedback button.

How to use the in-game Feedback report system:

  • While in-game, open the Options menu
  • Navigate to the Feedback Button
  • Create a Bug report to provide us with logs of the issue

As always for the current known issues make sure to check out our Trello Board

Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!

External link →
almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by athzar

Thanks, me too :)

Please report the issue in the party hub settings menu. I can reach out for your username so we can find the logs.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Hey folks, just to comment in the thread in case my edit of the post was missed.

We are looking into the play button functionality issue:

https://twitter.com/FortniteStatus/status/1245010181366394881?s=20

https://trello.com/c/CQm4IEIQ/1291-the-play-button-on-ipads-is-not-functioning-correctly

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by NoahW23

Hey Freight, I haven’t gotten a chance to play yet. Any word on if this issue was resolved in 12.30?

Some work went into the left side fire button issues. That could have been a side affect you were seeing. Just need to really jump in and have the community let us know if the worked helped.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Clews699

Hey! So i having problem here. I haven’t played in a while and today i thought to play. But that error occurring (screenshot on imgur). After that it’s just stucks on “Connecting 90.9%”. My device: Iphone 7+ (IOS 13) (no jailbreak etc)

Screenshot

I would attempt to uninstall and reinstall.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Mr_Manfredjensenjen

I was asked to post my issue here. My issue is the suspiciously large size of the update. The ios update on my iphone x is 7.8 GB (it's still downloading). The update is so large I want to make sure it is legit and not a mistake. I checked my iphones storage and the Fortnite on my phone is 9.82 GB in size. The update is 7.8 GB. Here's a screen grab of the download size: https://imgur.com/a/8E2F437.

Is the ios update supposed to be 7.8 GB in size?

Yes a full install is near that size. Uninstalling and reinstalling should free up that extra 2gb space.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by ScottTheJew

I’ve gotten like 12 squad wins in the past couple days and none have shown up on my stats page

All wins are still tracked on our side. If you see a delay or issue with these stats they can take a bit of time to refresh.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by ScottTheJew

My squads wins have been stuck on 50 for like 2 weeks and I have screenshots of like 10 wins that I’ve gotten and just haven’t regustered

I will see whats going on.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by ScottTheJew

Thank you

Whats your Epic ID? Sending over to team, feel free to DM me if you dont want to share publicly.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Advanced070

Thanks for the report/image.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Advanced070

Does it display like this while playing as well or just in frontend and loading screen.

almost 5 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Advanced070

It is the same in-game. Black bar on the notch.

I should have fully asked all my questions first time, sorry about that. But did this also just happen on the newest patch or has this been going on for a while?