Original Post — Direct link

Contact the FTC. The number is 1-877-382-4357. They are actually willing to help, unlike Epic (and Sony.. )

On the launch of Season 6, I tried to purchase $100 worth of vbucks and was met with this error code prompting me to try again https://imgur.com/a/GZn9B1Y

I tried again, and was met with the same error.. about 15 minutes later both transactions went through.

Both epic and Sony have refused to refund the purchase from their errors, and I’ve been threatened to have my account banned if I refund through my bank..

I contacted the FTC today and they are labeling this incident as Coercion, started an investigation, and suggested that I also contact my attorney general (which I will be doing today)

Don’t let big companies profit from you off of their own errors. Don’t let them use coercion tactics to talk you out of your money. Do something about it. Their lack of customer service is the biggest stain in this community.

External link →
over 5 years ago - /u/EpicSuzDay - Direct link

Hi all,

We are aware of an issue that occurred early Season 6 where purchases returned an error on PS4. These orders were fulfilled later in the day, leading to some multiple charges. We are currently investigating these cases.