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[2020] Chapter 2- Season 3 megathread


over 4 years ago - /u/FreightTrainUSA - Direct link

Hey All,

Chapter 2- Season 3 is here! Experiencing an issue on Switch or Mobile? Help us resolve it by providing the information requested below in the comments. This thread will be updated with any additional threads and important links through this current patch.

Issues that are being looked into:

When reporting issues please include:

  • Description of the issue
  • Account Name (optional)
  • Device
  • Link to video or images
  • Include details on when this issue started happening
  • Any additional details, such as how to reproduce it.

Also, remember to report any issues in-game using the Feedback button.

How to use the in-game Feedback report system:

  • While in-game, open the Options menu
  • Navigate to the Feedback Button
  • Create a Bug report to provide us with logs of the issue

As always for the current known issues make sure to check out our Trello Board

Thanks for helping us identify and squash those pesky bugs. Teamwork makes the dream work!

External link →
over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by tirbro

Chugsplashes don't work in bushes

Thanks for the report, we are aware and working to fix it for the next major update.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Whats_poppin63

Hello, I have an ongoing issue where when I launch Fortnite mobile it gets stuck on the launcher screen. I have tried a lot of “solutions” but none work. I have not been able to play now for over 3 weeks. Pls fix🙏 Edit: https://share.icloud.com/photos/014yTHgMPrTZ1YDQ98vpqCXSA ... that is the link to a video of it. I play on pc and mobile and the glitch happens to me on my iPhone 6s.🙏🙏🙏

Hey Whats poppin,

If reinstalling the game is not working another workaround to try.

launch with the wifi and cell turned off, once you reach the no connection screen, then turn them back on and that might get you past the start up screen.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Trizgamesisgood

Brightness gets super dark at night and you cannot see anything....Sometimes this also happens during the day it looks almost exactly like autobrightness on your phone but I am 100% sure it is the game.

Device: s10

Name: Trizgamesisgood

Happens during DAY and NIGHT, not only night it happens randomly at day and is constantly there at night....

Can't provide video

We are looking into the day/night cycle brightness issue.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by El_Orejuela

Hello, since last season the game is not going on my iPhone 8, when I start it it stays on the Epic screen and does not advance.

What I can do?

You can try to reinstall the game or if reinstalling the game is not working another workaround to try is the following.

launch with the wifi and cell turned off, once you reach the no connection screen, then turn them back on and that might get you past the start up screen.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by TheMarioManiac

u/FreightTrainUSA could you please take a look at this and maybe add the rocket launcher back to the loot pool in team rumble? The amount of building is causing games to drop performance and we need easy ways of removing builds.

The rocket ammo issue is being looked at.

over 4 years ago - /u/FreightTrainUSA - Direct link

Updated this post with a few new issues that we are looking into. Thanks everyone for the reports.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Huntcaller

Could you please comment on the Loser Fruit skin missing hair physics on Switch and Mobile? I think it’s actually downright dishonest to even put it on the news tab on the Switch itself knowing the skin doesn’t work correctly on it. If clutch can have a moving braid, so can the other skins.

Edit: this is what it looks like: https://twitter.com/physicsswitch/status/1274934910277435395?s=21

Edit: also, there’s an issue with whatever you wanna call it but certainly not “physics” where they don’t work unless zooming in on the skin in the locker or ads-ing in game. u/huhboii posted a video about it.

I brought this cosmetic up to the team for both platforms earlier today.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Huntcaller

I don’t suppose we’ll get an update on possible fixes on the skin before it leaves the shop?

Typically any adjustments on cosmetics will require a new patch.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Huntcaller

I understand, but there’s no word on if there will be any adjustments is there?

There are discussions ongoing to see what can be done. I would not expect any changes for at least another patch cycle.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by Huntcaller

Thank you for responding, I hope something can be done. You wouldn’t happen to know if the Loserfruit skin will return to the shop in the future, would you? I’m kind of hesitant spending 1800 vbucks on a maybe.

Just like the Ninja Icon Series came back and other cosmetics have made returns to the item shop, there is always a chance of the Loserfruit Icon Series returning at some point.

over 4 years ago - /u/FreightTrainUSA - Direct link

Originally posted by ark_fnm

I cant see the kill feed when I enter a name poi or location

Hey ark, the kill feed issue is currently being looked into. Thanks for the report.

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