over 3 years ago - Trello - Direct link

Update (January 8, 2021) Fortnite Crew subscribers on Samsung devices were delivered their items shortly after this issue was identified, swiftly resolving the issue.


Update (December 14, 2020) Our teams are still actively investigating the issue that’s affecting purchases on Samsung devices. We continue to attempt to reproduce this error on our end, and to help our investigation efforts, we are adding additional logging capabilities to our 15.10 update, which should help us get more granular information as to what might be happening.

We will be making sure that all items are rightfully delivered, along with an additional make-good compensation once we are positive the problem is sorted.


Description You may see errors when making a Fortnite Crew purchase on Samsung devices in the Samsung Galaxy Store. We are aware of this issue and are investigating the error message “0xfffffc15.”


Platforms Android Samsung