Original Post — Direct link

If I buy the glider in the shop, will I still be able to get the Armored Batman skin? Since I would only be redeeming 5/6 codes from the comics.

I’m afraid to buy the bundle for the cheaper price, and not get the loading screen, in fear that I won’t get the Armored Batman.

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over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by SSJ_JMK

Are you using DC Infinite? If so, make sure you read the whole comic. Then check your email a bit later.

Correct. You need to complete reading the comic to receive the code*

Note: If you're on a DC Universe Infinite trial subscription, you are not eligible for the code.

over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by SlightlyTYPIC4L

We have so many questions, and nobody to answer them. They need to just do the simple “Get Batman now in the shop” collabs and stop doing these. The reason I’m not buying this bundle is because of DC’s lack of communication and support.

Reading through the questions now and doing some investigating. I'll answer what I can.

over 3 years ago - /u/gstaffEpic - Direct link

Have you read the full comic? So long as you're not on a trial membership (not eligible for the rewards), the code should send once the comic has been read.

As long as all six redemptions are on the same Epic account, you should be eligible for the Armored Batman Zero Outfit. Note: Purchasing any of the outfits from the Item Shop separately will not count as a redemption.

over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by SlightlyTYPIC4L

This was exactly what I was afraid of. I’ve read through the comic at least 15 times today to make sure. I have made sure to do every step correctly to avoid any issues.

Well this answers the question, and now I’m at the mercy of DC support.

Thank you for the clarification.

Definitely good to reach out to the DC support team.

over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by AaronCJP

I pre ordered the hard cover with all the codes and it comes out in like September so now I don't know what to do, I wanna know if the code will give vbucks equal to how much it costs as like a pseudo refund thing.

So people who bought the glider seperately are just unable to get Armored Batman Zero? If you purchase the glider you are unable to redeem a code for it.

Redeeming this code would NOT return V-Bucks to your account for the purchase you previously made.

over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by Yapixx

Asking the same question. Just bought the bundle but don't know if it will let me put in the codes afterwards to get the Armored Batman too

If you already own the item, you can still redeem a code for the same item. This will not return V-Bucks to your account, but it would allow you to still be eligible for the Armored Batman Zero Outfit when you redeem all six codes.

over 3 years ago - /u/gstaffEpic - Direct link

Originally posted by nullsmack

I don't know if you're going to see this but the DC support team isn't helping at all. I read comic #2 right after it came out around midnight Monday night (so it was Tuesday then). I've read it multiple times a day ever since. I've tried it in Google Chrome with adblocker turned off, Firefox, Microsoft Edge, and even installed the DC Universe Android app and read it on there.

Still no code.

I signed up for the service nearly a month ago and even received the Harley Quinn code last time after my trial ended.

I submitted a support request to DC on Tuesday evening and then again on Thursday evening. They have not responded to either one beyond the automatic email from zendesk that they received my support request.

Additionally, it came out this week that they stopped issuing new codes for the Harley Quinn outfit. I am worried that they will stop issuing codes for the glider before I ever get mine.

Is there any chance Epic support can reach out to DC support? I am surely not the only person in this position.

Contacting their support is the best path at this time. They should be able to reach out to you soon.