[2020] End of match: unable to return to Lobby, go to Item Shop, or report player.

Update 2

With the release of v12.20, the issue is now resolved on all platforms.

Update With the release of the PlayStation 4 and Xbox One maintenance patch on March 5 and the iOS maintenance patch on March 6, this issue has been resolved on those platforms.

We’ll provide an update when the issue is resolved on all platforms.

Description At the end of a match, the “Return to Lobby,” “Item Shop,” and “Report Player” buttons may be unresponsive on controller.

Platforms PC, Nintendo Switch

Workaround To exit the match, open the Menu and select “Leave Match.”

If applicable, you can also select “Return to Lobby,” “Item Shop,” or “Report Player” via touch controls.

Discussion Reddit thread

JIRA FORT-265443