almost 4 years ago - Trello - Direct link

Update 3

The fix for both issues has been released on Nintendo Switch. Also, both issues are now fixed on the PC Performance Mode alpha.


Update 2 We’re aware that players on PC may still run into the issue with Arena playlists not showing if using the Performance Mode alpha. We are working to address this.

In the meantime, please note the workaround below.


Update We’ve released maintenance patches on PC, PlayStation, Xbox, and Android to address these playlist issues. We’ll keep everyone updated when the fix is released on Nintendo Switch.


Description Sometimes when a player’s server region is set to “Auto” the Arena playlists will not show in the playlist select menu. Going to the settings, players see 9,999ms for each server region.

Separately, sometimes when queueing for Arena, the queue will cancel automatically. The workaround below does not resolve this issue. Update: This issue is fixed.


Workaround Switching your region to another region, applying the change, and then switching back to your regular region will make the playlists appear.

Playing one match in other game modes and returning to the Game Lobby will assign players to a region again and make Arena playlists available.