Original Post — Direct link
over 4 years ago - /u/gstaffEpic - Direct link

We're taking a look. Thanks for flagging.

over 4 years ago - /u/gstaffEpic - Direct link

Originally posted by Ultrabluex

the x force outfit bundle is 3000 vbucks

if you own 2 items which cost 1500 each it says 500 vbucks [so 3500 total]

what is correct price??

We have a couple updates for this on the FortniteStatus Twitter account.

The X-Force Outfits Bundle should be 3,000 V-Bucks.

"We’re investigating reports that some players are unable to purchase a Deadpool or X-Force bundle if they already own an item in the bundle. We’ll keep you updated as we have more information."

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The X-Force Gear Bundle was priced incorrectly at 2,500 V-Bucks. The correct price is 2,000 V-Bucks. Any players who purchased the X-Force Gear Bundle before the price change will be refunded 500 V-Bucks to their account. Stay tuned to FortniteStatus for the latest updates.

Note: The X-Force Gear Bundle is still currently listed as 2,500 V-Bucks. Players that purchase at 2,500 V-Bucks will receive a 500 V-Buck refund as soon as we're able to process that.

over 4 years ago - /u/gstaffEpic - Direct link

FYI

Bundles are now once again working as bundles. https://twitter.com/i/status/1251182882535636993

We have resolved issues with the Deadpool & X-Force bundles. If you’ve already purchased one or more of the items individually, you should now be able to purchase the full bundle and receive the discounted bundle offer.

over 4 years ago - /u/gstaffEpic - Direct link

Originally posted by ludiqpich198

gstaffEpic Something stupid happend , i got realy hyped from your reply ( We're taking a look ) also the message on twitter , so every 20 mins or so i've been trying to purchase the bundle for 500 v-bucks (2000 bundle minus RavenPool 1500 = 500) , on the 15th time or so i manged to buy it and was realy happy and tankfull at epic for the understanding and the quick work they've done but the next moment i went into despair as it turns out that i have clicked on the skin and not on the bundle spending 1500 vbucks in the process but i cept calm thinking that its no realy a problem as i can just cancel the purchase but the strange part is there was no cancel purchse button so could so now im in despair again , i feel lost i've spend a tottal of 3000 on the bundle that cost 2000 , can you help me refund cuddlepool or somehow help me restore my 1000 v-bucks

The V-Bucks pricing adjustment was only for the X-Force Gear Bundle, which includes the Psi-Blade, Psi-Rider, Probability Dagger, and Unstoppable Force items.

The bundle originally showed a markdown to 2,500 V-Bucks, and it was adjusted to 2,000 V-Bucks.

Did you try the self-service refund tool? You can get details here.

https://epicgames.helpshift.com/a/fortnite/?s=general-support&f=what-is-the-self-service-cosmetic-refund-tool-and-how-does-it-work&l=en

over 4 years ago - /u/gstaffEpic - Direct link

Originally posted by ludiqpich198

All i want is to refund the 'CuddlePool skin' for 1500 and then buy it again but as as part of the bundle for 500 getting back 1000 v-bucks in the process . if you want check my account

DM incoming.