Original Post — Direct link

Have you changed your Twitch display name?

Hey everyone. We've identified a bug on our side that is causing some of you to see the this error:

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In general, this error means that you are logged in to Twitch.tv with an account different than the one you have linked. You can see the account you're logged in to Twitch.tv by seeing your name in the top-corner

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In your account management, you can see what account you're linked to: https://www.epicgames.com/account/connected

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If the names don't match, then it's likely you have changed your display name. If so, please "Disconnect" your Twitch link and re-link it again and it should allow you to complete the Twitch Prime flow. We're working towards a full fix in the future but in the meantime, this should allow you to get your loot.

External link →
about 7 years ago - /u/dark-kensou - Direct link

Originally posted by INeverPlayedF-Zero

Been 24 hours for me, still not a thing in my locker. All of my accounts are linked.

http://imgur.com/qr654ax

PM me your Epic ID and your PSN/XBL ID and I'll take a look

about 7 years ago - /u/dark-kensou - Direct link

Originally posted by AuggieK

Me to

PM me your Epic ID as well as your PSN/XBL ID.

about 7 years ago - /u/dark-kensou - Direct link

Originally posted by yowangmang

He must have done what I did and made an epic account before hand to link it and used the same email. I'm kinda boned because I can't delete that extra account and I've already claimed my loot to it. Can't link it to my PSN either so no skin for me. The directions made it sound like you had to make an epic account so I did. Didn't know anything about being able to upgrade my headless account

Contact customer service and they will help you delete your other (new) account.