[2019] Voice Chat Issues - Can't Hear Teammates

Hey folks,

We're investigating player reports of not being able to hear your teammates, or teammates not being able to hear you, even when the UI indicates that you're speaking into the microphone. We could you use help to identify what's causing this.

 

How to Help?

If you experience this issue, please report it in-game using the Feedback button in Options, and select the Bug button. Once you've done that, use the following format:

• Title: Voice Chat Issues
• Body: Can't hear or talk to teammates in-game
  • It would also help us if any party members you were grouped with also reported this issue with the directions in this post.

 

Additionally, please post the following in the comments:

• Username
• Platform
• Which platforms you were partied with when the issue occurred

 

We're also working on overall improvements to our Voice Chat system in a future update. Thanks so much for your help as we investigate this issue.

Update 1/23/2019: Thanks so much for the continued information and details. We're continuing to investigate this issue and have overall improvements to Voice Chat coming in future updates. We've created a Trello Card for this issue so you can track the status of this issue.

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