3 months ago - - Direct link
Part of what I do is keep an eye on conversations and feedback throughout the forum and pass it on to the rest of the studio. Even if a suggestion isn't workable exactly as presented, most of them* help contribute to the overall picture of the game and the community. What's working well, what are people finding frustrating, what are players asking for more of, what things are more polarizing than usual? At their core, suggestions are usually about a potential opportunity to address something in one of those categories, so even if a suggestion isn't feasible, a lot of the time there's still information to be had! *We're probably definitely not gonna delete a whole profession.
3 months ago - - Direct link
Every week I send a summary list of all new suggestions and requests from that thread to the rest of the studio, so it definitely gets read and heard.