9 months ago - - Direct link
Big kudos to our mods for flagging this thread for me. I'm not sure how it got overlooked for so long but I have outlined the issue for the team and pointed them to this thread. Thank you all for continuing to raise the problem--I apologize for my delay in responding.
9 months ago - - Direct link
I don't work on support tickets or in game bug reports, so I can't speak to those, but the @ definitely got lost, so I apologize for that! This is slightly personal but hopefully will help give a bit of context--I've been away quite a bit the past few months due to some minor eye surgery, a death in the family, and the annual studio closure over the holidays. So I very much appreciate our mods for bringing it to my attention now so I can make sure it gets in front of the right people.
9 months ago - - Direct link
Everyone go get your weapon skin! To get ahead of a possible question: As the release note states, the unlock is based on the Explorers of Antiquity achievement, so: No, you do not have to run the fractal another 25 times if you already have that. 😄