[2023] Players are being given 72 hours bans for unlocking waypoints for another player/account with turtle.

This thread has been appropriately closed, and people who believe they were suspended or banned in error should contact Customer Support if they wish to appeal. That said, we'd like to provide a little more context. Most players using mounts or chairs to unlock waypoints are not caught in our automated bot reports. Even if they were, we do a manual review of such reports. Our team knows about this legitimate use of mounts and chairs, and we look at more contextual data to inform our review. We understand that the possibility for false positives exists regardless; that is why we encourage those who feel their suspension is unfounded to contact Customer Support. Thank you.

This thread has been appropriately closed, and people who believe they were suspended or banned in error should contact Customer Support if they wish to appeal. That said, we'd like to provide a little more context. Most players using mounts or chairs to unlock waypoints are not caught in our automated bot reports. Even if they were, we do a manual review of such reports. Our team knows about this legitimate use of mounts and chairs, and we look at more contextual data to inform our review. We understand that the possibility for false positives exists regardless; that is why we encourage those who feel their suspension is unfounded to contact Customer Support. Thank you.