5 months ago - - Direct link
Hello all, I just want to let you know that we are aware of this issue and we are investigating. We have narrowed down the cause, and if you are not already stuck you should be able to avoid it by doing the steps in order. After you do the "Return to Stalwart Heart at Moon Camp" step, do not interact with any new wisps before the next step. Progress straight to "Meet with Valiant Aria at Loch Lucent", complete that step, then it's safe to interact with new wisps. For those of you who are already stuck, we are working on a way to get you un-stuck and a fix for the issue so it doesn't happen to anyone else. Hang in there--we're working on it as quickly as we can!
5 months ago - - Direct link
I'm back with an update! We have a hotfix coming later today that will correct this. If you are already stuck, this fix will automatically get you un-stuck and you should be able to complete the collection from where you left off.
about 2 months ago - - Direct link
I've got a quick update on this for you! We are aware and people are working on it, but it's one of those really irritating bugs that turns out to be more convoluted than it appears under the surface. We're working on getting it to behave though! I'm sorry this is ongoing, and thank you again for being patient about it and continuing to flag the issue. I'll update again if/when I have more news before it's fixed.
about 1 month ago - - Direct link
I've got a bit of an update on this to share. We've been investigating this and have identified a potential issue that's contributing to the stalls, so we're beginning to work on that. I know it's not an immediate fix, but I want to keep giving you all updates whenever I can as the team continues working on this!
about 1 month ago - - Direct link
I'm back with another update on this. Several people have been working on this issue, and we are pretty sure we've got a fix. We're continuing to test it (I think I mentioned that this bug has been really persistent and tricky) and the current plan is to ship it with our next scheduled game update in mid-January. I'll let you know if anything changes, but that's where we are right now.
27 days ago - - Direct link
It is remembered! The January 14 fix should also correct the issue for people who are experiencing this as well.
about 13 hours ago - - Direct link
Okay, this bug should... ... Hey! Tanek! Well, anyway, yeah, you all should be good to go! 😄





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