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about 4 years ago - /u/GMMagister - Direct link

I'm always happy to take a further look into cases where someone believes they were banned unfairly, but keep in mind that we cannot discuss actions taken against an account with anyone besides the account owner.

That being said, I've not been able to find any tickets (that includes the notifications we send to folks who might have their account suspended) matching your description.

If you have a ticket number or display name I can look up, feel free to PM me. Again, I can't comment on the case with anyone but the account owner, but I'll be happy to take another look.

Still, please keep in mind that we don't suspend users based on reports alone, so if your friend was actioned, it's possible they may have done something else that wasn't noticed by you or others in your guild. I don't want to claim your friend is being dishonest with you, but it would not be the first time I have seen such a thing happen.