5 months ago - - Direct link
Hi all, I'm so sorry you're running into this! To let you know what's going on behind the scenes: We've found the cause of the issue and are working on a two-part solution. We're getting one change live ASAP to make it stop happening so no additional players are affected--you will not need to restart your game client for this one. We're also working on a second update that will fix the issue entirely and un-stick those of you who have already been impacted. That second update will go live in a hotfix as soon as possible today. Thanks for flagging this issue and for being patient while we get it sorted out!
5 months ago - - Direct link
Oh noooo! We're working on getting it through the pipeline as quickly as we can, I promise!
5 months ago - - Direct link
Update! The hotfix for this is going live right now--if you are stuck, grab the new build and this should fix your affected character(s). Thank you again for being patient on this!