about 1 year ago - GnomeSayin-11972 - Direct link

Hello all,

Patch 25.4 is now live, bringing the Return to Naxxramas Mini-Set, the Mercenaries Mythic Boss Rush, and more! Follow this post for details on known issues being tracked with this patch.

The issues we’re tracking this patch include:

  • Test Subject is temporarily banned due to an unintended interaction in Wild. The card will be un-banned when an adjustment is made.
  • Diamond Zephrys can be found in-game, but the card is not ready yet and is not available.
  • From De Other Side’s art is not showing correctly.
  • In Mercenaries, Old God corruption has reached their Diamond animations, which now aren’t displaying properly.
  • [Resolved 2/14] In Mercenaries, the team is aware that a non-Mercenary card back is appearing in Mercenaries Packs. This is not intended. Mercenaries pack opening has been re-enable. The issue with the packs has been resolved. Affected players received 2 Mercenaries Packs if they opened any Mercenaries packs during the impacted period; affected players received an additional 10 Mercenaries Packs if they opened one of the non-Mercenary card backs in one of those Packs.
  • [Resolved 2/17] We are tracking reports of a bug with the Blazing Transmutation card pool.
  • [Resolved 2/14] The team is investigating reports of players replaying the Hearthstone tutorial and then being unable to progress quests and certain other progression after that.
  • [Added 3/2] The team is aware that there are text/translation issues with some of the 25.4.3 card changes in some languages. These issues are planned to be resolved in an upcoming patch.
  • [Resolved 3/3] Fixed a bug where Blazing Transmutation did not function correctly when there were no minions of the appropriate Cost for the target.

Some players are unable to access the Shop. We have identified the issue and working on a solution. Your reports have identified a workaround for PC:

Some players have reported crashing issues when using the Pixel 6. We are working on this issue. In the meantime, a player has identified a workaround that other players are reporting worked for them:

  • On your Pixel 6, go to Settings → Game Dashboard. In there, set “Use Game Dashboard” and “Game Dashboard Floating Icon” to “Enabled.”
  • Open Hearthstone and a Dashboard icon or an arrow will be visible, usually in the top right corner.
  • Tap that icon or arrow to open internal settings.
  • Change Optimization from “Standard” to “Battery Saver.”
  • Restart the client and check to make sure the setting has been saved. In that setting, the issue should be mitigated.

Thank you for continuing to provide helpful information in our investigation of bugs, and workarounds to them.


Related forum posts:
Patch 25.4.1 Patch Notes
Patch 25.4.2 Patch Notes


We will continue to update this post as we get more information.