[2023] 25.6 Known Issues

Hey all,

Patch 25.6 is now live! It brings Buddies back to Battlegrounds and sets the stage for Hearthstone’s next expansion, Festival of Legends! You can login now to get your free E.T.C., Band Manager Legendary card. Follow this post for information about known issues we’re tracking this patch.

The issues we’re tracking this patch include:

• In Battlegrounds, Sire Denathrius and his Buddy are temporarily banned due to a bug. They are scheduled to return to the game in the next major patch.
• [Resolved 3/15] We are tracking reports of disconnections in Battlegrounds since the new patch. We have temporarily banned Enhance-o Mechano and its Buddy while we investigate this issue. Update: This issue has been resolved and Enhance-o Mechano and its Buddy have been un-banned.
• The team is aware that the new Hero Power animation for the Inzah Shaman hero skin is missing. It will be reconnected soon.
• The team is investigating a visual bug with Hero Power animation for the Hedanis Priest hero skin.
• The team is aware that sounds from other apps can no longer be played while playing on mobile. This was an intentional change made as a temporary solution to a bug with background sounds causing crashes. A permanent solution to the bug that also allows for other apps to play sounds is scheduled for a future patch.
• [Added 3/14] The team is aware that E.T.C.'s Band can’t make it into the official Deck Builder. It’s an exclusive joint, but he’s working on getting them their credentials.
• [Resolved 3/28] The team is aware of an issue where players who have completed all Daily and Weekly Quests, as well as all Battlegrounds Daily and Weekly Missions, AND all Event Quests are then unable to open the Journal and crash the game if they open the Battlegrounds Season Rewards interface. Leaving one Quest or Mission incomplete avoids this issue. We have a solution to this issue planned for an upcoming hotfix patch.
• [Added 3/17] The team is aware that the Friend of a Friend Achievement is not tracking progress.
• [Resolved 3/28] The team is aware of an issue with a Duels Hero Power not functioning as intended.
• [Added 3/20] Ring of Tides (from Queen Azshara) can get stuck on the first spell played and not update as you play more spells.

Carried over from the 25.4 Known Issues Post:
Some players have reported crashing issues when using the Pixel 6. We are working on this issue. In the meantime, a player has identified a workaround that other players are reporting worked for them:

• On your Pixel 6, go to Settings → Game Dashboard. In there, set “Use Game Dashboard” and “Game Dashboard Floating Icon” to “Enabled.”
• Open Hearthstone and a Dashboard icon or an arrow will be visible, usually in the top right corner.
• Tap that icon or arrow to open internal settings.
• Change Optimization from “Standard” to “Battery Saver.”
• Restart the client and check to make sure the setting has been saved. In that setting, the issue should be mitigated.

Related posts:
25.6.1 Patch Notes

25.6.3 Patch Notes

We will continue to update this post as we get more information.