30.0 Known Issues

Patch 30.0 is here, ahead of the launch of Perils in Paradise!

Here are some of the known issues we’re tracking this patch:

• [General] The team is investigating reports that playing on fullscreen mode with a Mac Desktop client, and then switching windows, causes freeze. Based on reports so far, it appears this issue is avoided if you play on windowed mode.
• [General] The team is investigating reports of some players being prompted to repeatedly download an update each time they open the client. In the meantime, it appears that a full reinstall should resolve the issue.
• [Resolved] [Shop] The team is investigating shop closures for players on the Europe server.
• [Resolved] [Shop] Restored access to in-game gold purchases for users in some regions.
• [Resolved] [Hearthstone] Trinket Artist is incorrectly not drawing Aura cards.
• [Resolved] [Twist] Perils in Paradise cards can unintentionally be generated and discovered in Twist.
• [Resolved] [Twist] Omu, Halveria, and Kael’Thas have been temporarily removed from Twist due to a bug.
• [Added July 18th] [Hearthstone] Crane Game is incorrectly tagged as a Shadow spell. This will be removed in a future patch.
• [Added July 18th] [Hearthstone] Corpse Bride’s textbox incorrectly omits that the Risen Groom has Taunt.
• [Added July 22nd] [Hearthstone] Sensory Deprivation does not trigger its additional effect if the player’s combined Health and Armor equal 20 or more.
• [Added July 23rd] [Hearthstone] Scrapbooking Student can cause locations to become unresponsive on mobile devices.
• [Added July 26th] [Hearthstone] Mixologist’s Special will not gain Lifesteal from Lifeguard.
• [Added July 26th] [Hearthstone] The team is investigating reports that the 6th level of the “Great Victory” achievement cannot be claimed.
• [Added July 26th] [Arena] The team is investigating reports that Cho’Gall, Twilight Chieftain does not generate anomalies in Arena.
• [Added August 1st] [Progression] The team is investigating reports that some players got Demolition Renovator as part of their end-of-season rewards.
• [Updated August 13] [Progression] Some players were not able to claim the free Golden Perils in Paradise Pack grant last week. We pushed an update that resolved the problem granting the pack, but found a new issue when those players tried to open the pack. We’ve rolled back that fix so that we can fix both issues at once–that means a small number of affected players might have briefly seen the Golden Pack appear in their collection and then disappear–they will still get the pack, and be able to open it, once this issue is fully resolved. As we are still working to resolve the issue, we are postponing the next free grant and will update again once we have a resolution.
• [Added 8/13] [Progression] Players who previously bought Golden Harth have now had 1000 Runestones added to their account to make up for the free grant.
• [Added August 8] [Hearthstone] Zilliax combinations with the same functional modules but different cosmetic module are being treated like different cards. The team is contacting Whizbang about a software update.

Battlegrounds Pool Updates:

• Queen Azshara and Aranna Starseeker have been temporarily removed from the Duos Hero Pool due to a bug causing crashes.
• Alexstrasza, Queen Azshara, Millhouse Manastorm, and Cap’n Hoggarr have been temporarily removed from the Hero Pool for balance reasons.
• Madam Goya and Sylvanas Windrunner have been temporarily removed from the Duos Hero Pool for balance reasons.
• Vol’jin has been temporarily removed from the Hero Pool until Patch 30.2.