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about 3 hours
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Team17_Helper
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Hey everyone!
We've moved your post over to the Report a Problem forum so we can provide you with the best help possible.
We're really sorry to hear you're facing this issue!
When you have a moment, please check out the steps in this article[team17.helpshift.com] and don’t forget to reach out to your Internet Service Provider (ISP) to open your NAT — it might just do the trick!
If you’re still having some trouble after trying those steps, we’d love to get some more information from you. Could you please share:
Regards,
Team17 Support
We've moved your post over to the Report a Problem forum so we can provide you with the best help possible.
We're really sorry to hear you're facing this issue!
When you have a moment, please check out the steps in this article[team17.helpshift.com] and don’t forget to reach out to your Internet Service Provider (ISP) to open your NAT — it might just do the trick!
If you’re still having some trouble after trying those steps, we’d love to get some more information from you. Could you please share:
- What country are you currently in?
- Your Steam Download Region (found in Steam Settings under Downloads)
- What’s your internet speed? You can check it with this Internet Speed Test[www.speedtest.net]
- Are you using a VPN?
- What is your current NAT setting?
Regards,
Team17 Support