[2023] MOVED: GLARING ISSUES

Hey Hummus.,

Thanks for getting in touch - sorry to see you've experienced some issues while playing Hell Let Loose.

Regarding the spawn issue - this is a known issue and the team is working really hard to solve it - I have logged your report with them and we're hoping for a fix as soon as possible.

Can you please confirm if the issue you're having with grenades is occurring on all grenades each time you throw one or is this happening intermittently/with specific grenades?

With your ping - so we can ensure you have the best connection, can you please follow the steps in the article below, and reach out to your Internet Service Provider (ISP) to open your NAT?

• Troubleshooting Network Connectivity[team17.helpshift.com]

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:

• What country are you currently living in?
  
• Steam Download Region (Steam Settings, Downloads)
  
• What is your internet speed? You can find this here: https://www.speedtest.net/
  
• Are you using a VPN?
  
• What is your NAT set to?

Thanks in advance for any further information you can provide - get back to us when you can.

Regards,
Team17 Support