20 days ago - Team17_Assist - Direct link
Hey Cpt Boutshou[FR],

We're sorry to hear you're having this issue with the resolution.

Can you please check what your game settings are currently set to and try changing then to low apply, then back up and click apply again?
If the issue continues, please can you share with us a screenshot of your in-game settings and video settings showing resolution, etc?

We would like to also request that you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
  8. Copy the link to your post and paste in your reply
Once we have this information, we will do our best to further assist you in resolving this matter.

Regards,
Team17 Support





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