devtrackers.gg
about 2 months
ago -
Team17_Assist
-
Direct link
Hey Giuliani,
We're sorry to hear you're having this issue with this crash error.
Please make sure that you're not using any overclocking software and disable any overclocking if you are.
If the problem continues when the software is closed or not installed, can you please go to the game setting and change the video option from window to Fullscreen.
If that doesn't work then please navigate to the following directory:
Steam\steamapps\common\Hell Let Loose\HLL\Content
and delete the Paks folder.
Then open Steam, right-click on Hell Let Loose, choose Properties, switch to the Local Files tab and press Verify integrity of game files.
Then please retest the game.
If that doesn't work as well, then we would recommend running a memory test check.
You can find a few options in this guide[statics.teams.cdn.office.net] though it would be best if you could use MemTest86.
Get back to us when you can!
Regards,
Team17 Support
We're sorry to hear you're having this issue with this crash error.
Please make sure that you're not using any overclocking software and disable any overclocking if you are.
If the problem continues when the software is closed or not installed, can you please go to the game setting and change the video option from window to Fullscreen.
If that doesn't work then please navigate to the following directory:
Steam\steamapps\common\Hell Let Loose\HLL\Content
and delete the Paks folder.
Then open Steam, right-click on Hell Let Loose, choose Properties, switch to the Local Files tab and press Verify integrity of game files.
Then please retest the game.
If that doesn't work as well, then we would recommend running a memory test check.
You can find a few options in this guide[statics.teams.cdn.office.net] though it would be best if you could use MemTest86.
Get back to us when you can!
Regards,
Team17 Support