5 months ago - Team17_Service - Direct link
Hey ICARDIIIIIIIIIIIIIIIIIIIIIIIIIII,

Thanks for getting in touch.

As ☆SPAC3M4R1N3☆ has mentioned, the team are aware of this occurring and is working hard to address this - I have logged your report with them and we're hoping for a fix soon.

If you find you're having consistent crashes while playing, we'd be more than happy to troubleshoot these with you further in the meantime, we'd just need your DxDiag :)

You can do this by following the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://pastebin.com/
  8. Copy the link to your post and paste in your reply
Do get back to us and let us know what you'd like to do.

Regards,
Team17 Support