MOVED: Game start up problems.

Hey both,

Thank you for letting us know you are having this black screen issue.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:

1. Hold down the Windows Key and press R
   
2. The Run dialog should appear. Type dxdiag in the available text field.
   
3. Click OK
   
4. Click Save All Information
   
5. Set the Save as type to Text File (*.txt)
   
6. Save the file DxDiag.txt to your Desktop so it is easy to find.
   
7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
   
8. Copy the link to your post and paste in your reply

Once we have this information, we will do our best to further assist you.

Regards,
Team17 Support