7 months ago - Team17_Assist - Direct link
Hey all,

We're sorry to hear you're having this issue with connecting to the servers.

Players have recently reported that the following steps have helped to resolve this issue since Update 15 so please try the following steps for us:

Firstly, please try running Steam as an administrator:
  1. Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam).
  2. Right click the Steam executable.
  3. Follow the above steps to set it to Run as Administrator
  4. Restart Steam.
Then, please try running the game as an administrator:
  1. Right-click the game in your Steam Library.
  2. Go to Properties then the 'Installed Files' tab.
  3. Click 'Browse'
  4. Locate the game executable (the application).
  5. Right-click it and go to Properties.
  6. Click the Compatibility tab.
  7. Check the Run this program as an administrator box.
Restart your computer and then test the game.

Then, if the issue persists, please try to flush your DNS Cache :

Click the Windows button and type Command. Then open Command Prompt by selecting Run as administrator on the right-hand panel.

Then type the following lines:

• netsh winsock reset
• ipconfig /flushdns

Then reboot your PC and retest the game again.

We look forward to hearing from you all.

Regards,
Team17 Support