I’m all for balance changes but why are devs antagonising the player base?

Obviously the recent patch is controversial for various rightful reasons and hopefully more changes are inbound to make the experience more enjoyable. But why the f*ck are there devs coming into public forums and basically telling players to ‘git gud’? There’s no need for it, it’s highly unprofessional and makes you sound like a total dickhead.

Is it so hard to admit that they still need to buff other weapons to give us more options? Instead of ridiculing players and eroding the goodwill you have, try doing a Helldive in pubs and see how you get on.

Edit: A few people are saying the devs are right to respond how they did. I don’t know what was directed at them before and I can only guess that any crap they got before has at least double since. They shouldn’t need to respond publicly themselves. Arrowhead needs to hire a community manager/PR team to filter hate and forward rightful criticism towards the devs.