about 2 years ago - Rocket - Direct link
It's extremely frustrating for us, and I have personally reached out to both Valve and Epic about the issue. Unfortunately, we are the ones who get blamed. I will keep putting pressure on.

In the meantime, I suggest that any game you have this issue with, raise a steam support ticket. They might close it, but perhaps the quantity might make them look at it.

The only option we really have is to abandon the use of the content packing system Epic provide as part of unreal. But this would mean the data is entirely unpacked, taking up enormous disk space and increasing load times by an incredible amount.

This situation represents a concern I have, that engine manufacturers and digital stores aren't blamed for issues with their part in providing products - and therefore, they aren't incentivized to solve the issues.