Originally posted by SKnAVEN: They respond: Hello!
Perhaps I mention pricing in my refund request...I went ahead and again asked for just a refund on the preorder (zero hours played w/in 2 weeks purchased) and not to offer me the difference - just full refund.
Yes sadly I think in trying to do the "right" thing your refund got trapped! if you just refund it, you can always rebuy it at the discounted price. If you have any issues with that, please post here and I can contact you directly to follow up.
You should be able to refund (and rebuy!) at the discounted price.
Again - sorry for the mixup with the discounts. It skipped our minds at the time and therefore there was a delay getting it applied - with no way for us to retroactively apply it. Hopefully it didn't affect too many people.