Sorry about that! I haven’t seen this issue before so we’ll need more information. Is this the first time you’ve played through to that point of the game? First time this patch?
Your system information and graphics settings would be helpful, and ideally a log file if you can repeat the problem.
Hey,
Regarding the system information: can you please confirm that you clicked on the relevant link (e.g. the DxDiag article for Windows) and followed the step-by-step guide? If you’re getting stuck at a particular part, could you please let us know where?
The .ini file should be called le_graphicsmanager and located in the same place as the log file. You may need to set Windows to show hidden files and folders to find them.
You should be able to attach the files to a forum post using the Upload button;
upload.png1475×301 18.4 KB
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