[2019] Cannot connect to server!

Hey there Owlboy83, is the error message that you’re getting “failed to connect to chat and ladder”? If so, that error message is a little out of date and only actually means to say “failed to connect to ladder” as the chat has been moved on to a different server. We have updated the error message for the next patch.

As for fixing the problem itself, I’m not sure why you aren’t able to connect. We do have one known bug with it that causes problems but your account doesn’t seem to be affected. You can try launching the game exe directly with steam off and entering your website account credentials to log in instead. That might work. We will be moving the ladder on to a new server also which won’t have the connection issues that this one has.

We also don’t have full online multiplayer yet so everyone is really playing offline. I’m not sure if that’s clear or not based on your support request.

Yes, so it’s getting an error when it’s first trying to connect to the server. The launcher also having that same issue makes me think that it’s being blocked by some sort of network security system. Is it possible for you to take a look at your firewalls to make sure that it’s not being blocked? The spot that it’s getting stuck at is a very basic network call.

5 posts were split to a new topic: “Couldn’t connect to the server” on some unsupported Linux distros

I’m going to lock this thread due to it being created by someone with a Mac, and the subsequent posts regarding unsupported Linux distros not being relevant to them.

I have moved those posts to a new thread so that discussion can continue.