[2020] Character deleted after crash

Hi Arakthunder,
Thanks Llama8, that’s great info. All I would add is just to clear up one thing. The primary save for your characters are offline already. We do use steam cloud as a backup but the main saves are local so you can access those already.

They can be found here: (if you are on windows)
C:\Users\[username]\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves

We have significant upgrades coming to the saving systems next patch later this month that will stop this from happening on a crash. We also have fixes for several known causes of crashes coming with that same patch. So, hopefully you won’t crash anywhere near as often but if you do, the saves won’t get lost.

If you played before patch 0.7.7, then you will have save information in your registry that it will grab if it doesn’t find save info in that save folder.

If you want it to use steam cloud to save I think you have to turn it on in steam under the preferences for Epoch.

Yes, I’m sorry but we probably can’t recover the data.

This is has been a really tough few weeks. I don’t think we’ve had a save bug this bad before and I’m finding it quite hard to tell people that their stuff is gone.

The only ray of sunshine that I can offer would be that fixes for both the crashes and the save corruption are arriving soon.