almost 5 years ago - Sarno - Direct link

Hi there,

I’m sorry to hear this!

Can I ask whether this is on the same computer and which Operating System(s) you use?

almost 5 years ago - Sarno - Direct link

Can you remember using any system retore points, or utilities which may interact with the Windows Registry, such as CCleaner?

almost 5 years ago - Sarno - Direct link

I’m really very sorry, however it does appear that these items have been lost somehow, and we don’t presently have the ability to restore them. I hope this doesn’t prevent you from enjoying the patch. I know how frustrating this is, and we’re trying to prevent it from happening again.