While you are waiting for the update today, we are excited to announce our partnership with Maxroll!
Link: https://bit.ly/3JBi7cR
We are thrilled to have LE community members Lizard_IRL, McFluffin, and Terek leading the Maxroll team and creating amazing guides!
#LastEpoch
Thank you for your patience, we are aware of some connectivity issues and are working hard to fix them. We will update you as soon as we have a solution!
Update: We have identified the issue and are working to remove a bottleneck that is preventing players from Matchmaking to the servers. We do not have an ETA at this moment.
@nate6288 Yes you can. If you purchased the game through Steam, you will have to go through them for a refund. If you purchase the game through us, you can use http://support.lastepoch.com
@nate6288 @YSp33d @MamaOliviya Absolutely. If you need to, we can provide a message saying you weren't able to play, and we would also request that they refund you. Hopefully you will come back another time.
Update #3: We appreciate your patience as we are working internally on two different solutions. First, a partial-solution that will improve matchmaking success rate. Second we are working with our service providers to address what we believe to be the root cause of our issues.