about 1 year ago - RapidBrush - Direct link

Have you tried verifying the game files to see if it fixes the issue?

about 1 year ago - JustinC - Direct link

I’m looking into this. Based on the logs the only lead I have is that something may have gone wrong with the installation, even if Steam’s integrity check passed.
Could you try reinstalling the game?
I know that’s annoying to hear, sorry about that, but we’ve got to rule out any weird installation problems before we can consider other possibilities.

Once you’ve reinstalled the game, if the problem still occurs: if you don’t use the skills you mentioned, are you able to play for long sessions without a crash? Does using these skills seem to lead to the crash, or is having them on your action bar sufficient?

We’ve been unable to reproduce this internally, so any information you can provide helps us figure this out.

about 1 year ago - JustinC - Direct link

Are you able to play without freezing by not using those skills, such as playing another character that’s a different class?

about 1 year ago - JustinC - Direct link

Thank you for the info. We’ll look for a repro case involving those skills and nodes, but it’ll take some time to go through it, and I can’t guarantee if we’ll find anything. Freezes can be difficult to track down.

In the meantime, if you come across any additional details about which action in particular might be the cause, please do let us know.

about 1 year ago - JustinC - Direct link

We’ve found the issue. And you were exactly right, DracoSeraph.
Until we get a fix deployed, the workaround is to either avoid casting Smite or avoid casting traversal skills. Not ideal, but it will allow you to play the game until we get the fix out at least.

about 1 year ago - JustinC - Direct link

The issue does not require Smite to be cast, only for it to be present on your action bar while using traversal skills.
Today’s patch didn’t include this fix. We’ll likely try to get this into a hotfix next week, though I can’t make any promises.