Sorry about that! Some more information would help us look into this.
Have you had this issue multiple times? If so, is it related to going to that particular zone? Did you press any buttons/keys or tab out of the game during the loading screen? Your system information would also be useful.
Thanks for the additional details, I appreciate it.
Unfortunately, the log files aren’t providing much useful information. Windows’ own crash handler seems to be taking over before the game engine’s own crash handler, which means that less crash debug information is being saved.
If you haven’t already, I would recommend trying to repair the game via Steam. If that doesn’t help, also try lowering all graphics settings before loading a new area. This could help us determine if the problem is related to a specific graphics system.
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