over 1 year ago - Hackaloken - Direct link

Very sorry about this, we are aware of this bug and will get a fix out tomorrow as soon as possible.

So far the problem appears to be linked to using the Leave Game button to return to character select and then going back into game. Playing a single character and exiting to desktop should work. If this problem happened to you in another scenario please let us know.

over 1 year ago - Hackaloken - Direct link

Really sorry to hear that. Could you confirm the approximate time you were last playing this character (before the progress loss) and the name of the character? That will make it faster for us to investigate and find out what went wrong.

This thread is for Offline characters which is a different problem but we will absolutely look into this as well. (For anyone else having issues in Online, please make a new thread)