about 5 years ago - Sarno - Direct link

I am sincerely sorry if you did not receive a response.

We’re a small team and try to be as active on the forum as we can be, however unfortunately there are periods of time in which some members of the team might be unavailable.

I would make that point that uploading the file takes less than a minute. Troubleshooting technical issues does require that the person with an issue be willing to work with us - if this is not the case, then all I can say is that I apologize for the issue you are experiencing, and I do hope that a future game update improves the situation for you significantly.

Due to the possibility of external factors (software conflicts, overheating hardware, etc) playing a role in a game’s framerate, we cannot offer assistance in cases whether the player is not prepared to troubleshoot with us. Feel free to post a new thread if this changes.