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From what I heard it should be trivial for the devs' side. My sh*tty laptop would be very thankful.

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over 4 years ago - /u/EHG_Sarno - Direct link

Bringing Last Epoch to any additional platforms entails additional development time, testing, and training for support staff.

While we're excited to bring Last Epoch to additional platforms post-release, we don't presently have anything to announce.

over 4 years ago - /u/EHG_Sarno - Direct link

Originally posted by funyarinpa20

i dont wanna sound like a smartass but its a system where you simply opt in. nvidia does the rest.

With respect, that is marketing. Nothing more.

Last Epoch is available for purchase on Steam. Linking your Steam and Last Epoch accounts is required to play. I first became aware of the Valve API error "Exception Error Message: Connection timed out after 30000 milliseconds" when a customer opened a support ticket citing part of it, insisting that they were seeing it on our website (true), and asking when we would fix it. They didn't tell us the entire error message nor the page they were seeing it on, and it took several messages with an increasingly frustrated customer to ascertain the full error message - and subsequently googling it to learn what it meant. The error is not uncommon - and it's also not the only Steam error message we've had quoted at us with the expectation that we would recognize it and either be able to implement a solution remotely or at least know how to troubleshoot it.

While the above example isn't completely applicable due to the lack of an equivalent for account linking for GeForce Now, it is intended to demonstrate the challenge of offering technical support in an environment where another company is writing the error messages your customers will see (and not explaining them to you), deciding when to schedule maintenance which will impact your customers (and not telling you), or experiencing outages (and not informing you).

Third-party solutions are always challenging to support. A couple of days ago I spent part of my weekend trying to understand why someone had a radar in our ARPG, only for the customer affected to trace it to audio software installed on their system.

The above's just support. I haven't delved into having authentication servers which protect accounts but don't panic whenever someone registers a Last Epoch account with one IP address and then tries logging into it moments later with one of Nvidia's IP addresses potentially in a different country - or them experiencing lag connecting to one data center and trying another.

I sincerely believe that streaming platforms such as GeForce Now and Stadia have the potential to take over, and I wouldn't be surprised to see Last Epoch on them at some point. But we've already committed to supporting Last Epoch on Windows, Linux, and macOS for both online and offline play, and as an indie studio we're just not looking to take on more right now.