hey guys, I can try and see if there is a problem with your accounts for the ladder. While it is working for most people, it does have some hiccups. The current ladder implementation is very temporary. It will be getting completely replaced closer to when multiplayer becomes available.
I assume you are referring to this thread.
We’re based in Texas, US. That thread was posted on Saturday at 8:40 pm. You posted this on Sunday at 8:50 pm. That’s approximately 24 hours over the weekend before you wrote off any chance of us investigating your bug report and responding to you. I’m not sure that’s fair.
@Sirris @Aught @Shrukn @squeezebox I have reset all of your ladder accounts and they should regenerate automatically on your next log in. If you have more problems please contact support.
Moving thread to #bugs.
What issues are you having with it. Can you describe the problem and possibly supply a log file?
Can any of the people who I fixed it for earlier confirm that it worked? I don’t want to start manually fixing them for people. I can set up an automated system but that is pointless if it’s not working.
Could I get you to grab an output log for me? That’s what will really help this. I put your Avalanche one on manually, that’s why it showed up.
I suspect that the problem is happening right as you log in. It really has nothing to do with the characters I don’t think. As an experiment, you could try not including Sirris in the name to see if it shows up.
I would like to have your most recent output log if possible. If you do get another character up high enough to appear on any ladder at all and it doesn’t, a new log file would be great too.
Thanks 
I have a new theory about the reason it’s not showing up for some people, do you by any chance put your account name in your character names? I know this seems strange but it might be relevant.
Can you try making one without that and see if it helps at all? It really shouldn’t but that’s the only similarity I can find right now.
Thanks
Just thinking out loud here, but can I ask;
Hey everyone, we have identified the problem with the ladder. Thank you for your help troubleshooting the issue. We know how to fix the issue. We will fix it as soon as we can. Unfortunately we don’t have an exact timeline on that just yet.
(Once the fix gets implemented) If you level up that character again, it will appear on the level ladder. If it’s a dead HC character, no.
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