[2023] Online down? EU West

⚠️ Hello! The team is aware of and currently looking into several reported instances of Server Outage affecting your gameplay.

Online Characters will not load nor save any data if you happened to be on the Server before the outage began. Please understand that characters are not lost, just temporarily unable to load. Players not currently connected will not be able to load any Online Characters. If you cannot see them in your list, as above, your characters are not lost, just temporarily unable to load.

We will continue to update you as our team works to resolve this! Thank you for your patience!